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FAQ's

Why the name Jade Butterfly Boutique?
We picked this name because jade represents harmony and balance...to us this means the very aspect that women look to achieve in their everyday life. Butterfly represents spiritual rebirth, renewal, endurance, and the courage to embrace the transformation to make life better. We believe that fashion creates all of this and gives women the ability to transform their lives day in and day out. You dress for who and what you want to be that day! 

How do I get in touch with you?
Feel free to reach out at any time at support@shopjadebutterfly.com! My business hours are between 9am and 7pm EST so I will reply within that timeframe! 

When Will My Items Ship?
We are just as excited as you for you to receive your goodies and we know how much we also hate waiting! We strive to ship as quickly as possible. Please allow up to three days for processing and shipping. While extremely rare, in an event that it may take longer we will reach out via email. First Class items take 3-5 business days to receive once shipped, and Priority Items take 2-3 business days. Holidays may affect shipping times.

What is your return policy?
Please see the exchange policy here

How do I care for my product?

Please note that all styles are from different vendors and materials with also vary. Please read all tags before laundering your items to ensure they last!